We are excited to announce that, as of today, the ams OSRAM North American DS business will officially be a part of Acuity Brands.
Your business is important to us.
What you can expect
You will hear directly from your account leads to learn more about Acuity Brands and how we are making lighting and controls more accessible and reliable.
The team you have worked with in the past is the team that will continue to assist you. Our teams are committed to providing the industry with the most advanced portfolio of integrated digitally connected luminaire technology and LED drivers.
We look forward to offering you increased resources, deeper expertise from your account teams, and more product offerings. Any changes made will be to better support your needs.
To help address your immediate questions, please read the Frequently Asked Questions below designed for OEM Fixture Manufacturers, Lighting Agencies, Electrical Distributors, Lighting Designers, and others interested in learning more about the acquisition.
Thank you for your business, and we look forward to our continuing relationship.
1. Will current North American Digital Systems OEM customers need to purchase through an Acuity OEM Agent?
2. What is the driver production process moving forward? Will any changes disrupt my supply or lead times?
3. Are there any changes to my sales account team?
4. What products did Acuity Brands acquire from the ams OSRAM North American Digital Systems business?
5. Where can I find specification sheets and product information about the North American Digital Systems products?
In the short term, select product information continues to be available at https://www.osram.us/ds/.
In approximately six (6) months, the product information will transition to the Acuity Brands website and the OEM Solutions website. Customers will be notified once the website transition is complete.
6. After July 1st, where do I mail my payments?
Customers will receive a complete welcome kit from Acuity Brands with payment information included. If, for any reason, you have not received your kit, please contact us at 1-800-922-9641. Also, payment information is listed below for your convenience.
Customers will mail payment to the following locations:
Eastern U.S. customers, please remit payment to:
Acuity Brands Lighting, Inc.
PO Box 100863
Atlanta, GA 30384
Western U.S. customers, please remit payment to:
Acuity Brands Lighting, Inc.
File 057450
Los Angeles, CA 90074-7450
Canadian Currency customers, please remit payment to:
Acuity Brands Lighting Canada, Inc
PO Box 8005 Station A
Toronto ON M5W 3W5
Canadian customers paying in USD, please remit payment to:
BANK OF AMERICA, N.A.
100 West 33rd Street New York, NY USA
Fed wires ABA # 026 009 593 Account # 375 024 9781
Account name: Acuity Brands Lighting, Inc.
SWIFT Code: BOFAUS3N
For ACH payments ABA # 111 000 012
7. Who should I contact if I have additional questions regarding Accounts Receivable & Commissions?
8. Who can I contact if I am experiencing issues with a North American Digital Systems product?
1. Will lighting agents be able to sell North American DS?
2. How will this acquisition impact Acuity’s technology developments? Will the new drivers be ready to implement into existing products?
3. Where can I find specification sheets and product information about the North American Digital Systems products?
In the short term, select product information continues to be available at https://www.osram.us/ds/.
Within approximately six (6) months, the product information will transition to the Acuity Brands website and the OEM Solutions website. Customers will be notified once the website transition is complete.
4. Who can I contact if I am experiencing issues with a North American Digital Systems product?
1. Will the acquired ams OSRAM North American Digital Systems products enable nLight® controls similar to eldoLED® drivers?
2. Will the acquired Digital Systems products and brands be part of the specification development program like eldoLED®?
3. Will I be able to select which driver is embedded into the luminaire I purchase?
4. Where can I find specification sheets and product information about the North American Digital Systems products?
In the short term, select product information continues to be available at https://www.osram.us/ds/.
Within approximately six (6) months, the product information will transition to the Acuity Brands website and the OEM Solutions website. Customers will be notified once the website transition is complete.
5. Who can I contact if I am experiencing issues with an acquired Digital Systems product?
1. Will the acquired ams OSRAM North American Digital Systems products enable nLight® controls similar to eldoLED® drivers?
2. Will the acquired Digital Systems products and brands be part of the specification development program like eldoLED®?
3. Will I be able to select which driver is embedded into the luminaire I purchase?
4. Where can I find specification sheets and product information about the North American Digital Systems products?
5. Who can I contact if I am experiencing issues with an acquired Digital Systems product?