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Controls Services

Suite of services for every phase of a project from pre-installation to system start-up and service plans.

By Acuity Brands

  • Overview
  • Specifications
An assortment of Controls Services are available to ensure a smooth experience and gain the full value of your control system. Ranging from Pre-Construction visits to System Startup, Controls Service Plans, and everything in between, our factory experts are ready to support your project.
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Application Type Education, Government, Healthcare, Hospitality, House of Worship, Manufacturing, Offices & Banks, Retail, Sports and Recreation, Warehouses
Brand Acuity Brands
Product Type Service
Series CONTROLS
  • Suggested Replacement Products

PRODUCT INFORMATION

  • Spec Sheets

    Document Type Document Title Description Updated View
    SPEC SHEET CONTROLS SERVICE PLANS.pdf Controls Service Plans Spec Sheet 5/23/2022 View
    SPEC SHEET Controls Service Plans-Remote.pdf Controls Service Plans - Remote Spec Sheet 8/11/2022 View
    SPEC SHEET Controls System Commissioning Walkthrough.pdf Controls System Commissioning Walkthrough Spec Sheet 6/28/2021 View
    SPEC SHEET Controls System Enhanced Documentation.pdf Controls System Enhanced Documentation Spec Sheet 6/28/2021 View
    SPEC SHEET Controls System Expedited Service.pdf Controls System Expedited Service Spec Sheet 6/28/2021 View
    SPEC SHEET Controls System Onsite Training.pdf Controls System Onsite Training Spec Sheet 6/28/2021 View
    SPEC SHEET Controls System Optimization Remote.pdf Controls System Optimization Remote Spec Sheet 9/2/2021 View
    SPEC SHEET Controls System Optimization.pdf Controls System Optimization Spec Sheet 6/28/2021 View
    SPEC SHEET Controls System Startup Afterhours.pdf Controls System Startup Afterhours Spec Sheet 5/11/2022 View
    SPEC SHEET Controls System Startup Weekend.pdf Controls System Startup Weekend Spec Sheet 5/11/2022 View
    SPEC SHEET Controls System Startup.pdf Controls System Startup Spec Sheet 5/11/2022 View
    SPEC SHEET Controls System Toubleshooting.pdf Controls System Troubleshooting Spec Sheet 2/23/2022 View
    SPEC SHEET Controls System Training Remote.pdf Controls System Training Remote Spec Sheet 2/14/2022 View
    SPEC SHEET Controls System Troubleshooting Remote.pdf Controls System Troubleshooting Remote Spec Sheet 2/23/2022 View
    SPEC SHEET nLight RF Site Survey.pdf Controls System Site Survey Spec Sheet 6/10/2020 View
    SPEC SHEET Preconstruction Meeting.pdf Controls System Preconstruction Meeting Spec Sheet 6/28/2021 View
  • Photometry & Revit (BIM)

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    Description Report Design Tools
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    CLICK HERE to start your request for a BIM Model or IES file.
  • Spectral Data Sheets

  • Guideline Specifications

  • BIM Models (Revit)

  • Technical Documents (e.g. Instruction Sheets, MSDS, CAD)

    Document Type Document Title Description Updated View
    Installation Instructions Controls Service - Fresco Installation Worksheet.pdf Controls Service - Fresco Installation Worksheet 8/14/2020 View
    Installation Instructions Controls Service - LC&D Installation Worksheet.pdf Controls Service - LC&D Installation Worksheet 8/14/2020 View
    Installation Instructions Controls Service - nLight Installation Worksheet.pdf Controls Service - nLight Installation Worksheet 8/14/2020 View
    Installation Instructions Controls Service - ROAM Concierge Startup Package.zip Controls Service - ROAM Concierge Startup Package 8/14/2020
    Installation Instructions Controls Service - ROAMview Startup Package.zip Controls Service - ROAMview Startup Package 8/14/2020
    Installation Instructions Controls Service Plan - Annual Visit Checklist.pdf Controls Service Plan - Annual Visit Checklist 8/14/2020 View
    Installation Instructions Controls Service Request Form.pdf Controls Service Request Form 3/2/2022 View
  • Utility Rebate Search

  • Replacement Parts

  • Confidential Documents

  • Marketing Material (e.g. Brochures, Sell Sheets, FAQs, )

    Document Type Document Title Description Updated View
    FAQ Controls Service Plan - Information Sheet.pdf Controls Service Plan - Information Sheet 5/18/2022 View
  • Need Product Assistance? (e.g. How to Buy, Technical Support, Warranty)

    How to Buy

    Acuity Brands lighting and controls products are primarily sold through a network of agents and distributors across North America,
    as well as at more than 100 showroom or international locations and several online retailers.

    •  Find a Showroom or Agent


    Technical Support

    Acuity Brands is dedicated to providing outstanding technical support. Please click on the appropriate link below, or feel free to
    call us at 1.800.705.SERV (7378).

    •  FAQs

    •  Troubleshooting Information (Lighting Fixtures)

    •  Contact Us (Lighting Fixtures)

    •  Contact Us (Controls Services & Support)


    Warranty

    Please click on the appropriate link below to learn more about Acuity Brands terms & conditions and product warranty options.

    •  Review Terms & Conditions or Product Warranties

    •  Register a Recently Purchased Product

    •  File a Warranty Claim


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