Technical Support Contact Information
Architectural Brands: (800) 705-7378
Healthcare Lighting
TechSupport-Healthcare@AcuityBrands.com
Peerless
TechSupport-Peerless@AcuityBrands.com
Winona
TechSupport-Winona@AcuityBrands.com
Mark Architectural Lighting
TechSupport-Mark@AcuityBrands.com
Hydrel
TechSupport-Hydrel@AcuityBrands.com
Downlighting & Track
TechSupport-DownlightingAccentTrack@AcuityBrands.com
Luminaire LED
TechSupport-LuminaireLED@AcuityBrands.com
Holophane and American Electric Lighting: (800) 313-2557
Infrastructure (Holophane and American Electric outdoor product only)
TechSupportINF@AcuityBrands.com
Indoor / Industrial / Life Safety / Hazardous
HSI01@AcuityBrands.com
Daylighting: (800) 289-4700
Sunoptics Skylights and Daylighting Systems
SunopticsCustomerCare@acuitybrands.com
Commercial Lighting: (800) 705-7378
Commercial Indoor (Panels, Troffers, Wraps, Strips)
TechSupport-CommercialIndoor@AcuityBrands.com
Commercial Outdoor (Area, Poles, Wallpacks, Floods)
TechSupport-Outdoor@AcuityBrands.com
Industrial (High Bay, Low Bay)
TechSupport-Industrial@AcuityBrands.com
Smart Connected (Juno AI)
TechSupport-SmartConnected@AcuityBrands.com
To schedule time to speak with one of our Smart Home Technical Support representatives regarding Juno AI or JunoConnect products at a time convenient to you, click here: Schedule Smart Home Support Request
IOTA / Power Sentry (Emergency Batteries, Inverters)
TechSupport@iotaengineering.com
Emergency (Emergency Exits)
TechSupport-Emergency@AcuityBrands.com
Reloc
TechSupportReloc@AcuityBrands.com
Light Commercial & Residential (Juno, Undercabinet, Wafers, Indoor Residential)
TechSupport-Decorativeresidential@acuitybrands.com
Residential Outdoor
TechSupport-Outdoordecorativeresidential@acuitybrands.com
Controls: (800) 535-2465
To schedule time to connect with one of our Technical Support representatives at a time convenient to you click here: Schedule a Controls Support Request.
nLight Platform
- nLight Wired –
nLight-Support@acuitybrands.com
- nLight AIR –
nLightAIR-Support@acuitybrands.com
- nLight Xpoint –
nLightXpoint-Support@acuitybrands.com
LC&D
LCD-Support@acuitybrands.com
FRESCO
Fresco-Support@acuitybrands.com
Sensor Switch
SSI-Support@acuitybrands.com
SYNERGY
Synergy-Support@acuitybrands.com
ROAM
TechSupport-Roam@acuitybrands.com
Dark to Light
DTLTechSupport@acuitybrands.com
Pathway Connectivity
Pathway-Support@acuitybrands.com
(866) 617-3074
Cloud Solutions
Building Insights
support@atrius.com
Personal Wayfinder
help@atrius.com