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Technical Support Contact Information

Holophane and American Electric Lighting: (800) 313-2557

Holophane and AEL
ProductSupportINF@AcuityBrands.com

Commercial Lighting: (800) 705-7378

Commercial Indoor (Panels, Troffers, Wraps)
TechSupport-CommercialIndoor@AcuityBrands.com

Commercial Outdoor (Area, Poles, Wallpacks, Floods)
TechSupport-Outdoor@AcuityBrands.com

Industrial (High Bay, Low Bay, Strips)
TechSupport-Industrial@AcuityBrands.com

Smart Connected (Juno AI)
TechSupport-SmartConnected@AcuityBrands.com

IOTA / Power Sentry (Emergency Batteries, Inverters)
TechSupport@iotaengineering.com

Emergency (Emergency Exits)
TechSupport-Emergency@AcuityBrands.com

Reloc
TechSupportReloc@AcuityBrands.com 

Light Commercial & Residential (Juno, Undercabinet, Wafers, Indoor Residential)
TechSupport-Decorativeresidential@acuitybrands.com

Residential Outdoor
TechSupport-Outdoordecorativeresidential@acuitybrands.com

Controls: (800) 535-2465

To schedule time to connect with one of our Technical Support representatives at a time convenient to you click here:  Schedule a Controls Support Request.

nLight Platform
- nLight Wired –
nLight-Support@acuitybrands.com
- nLight AIR –
nLightAIR-Support@acuitybrands.com
- nLight Xpoint –
nLightXpoint-Support@acuitybrands.com

LC&D
LCD-Support@acuitybrands.com

FRESCO
Fresco-Support@acuitybrands.com

Sensor Switch
SSI-Support@acuitybrands.com

SYNERGY
Synergy-Support@acuitybrands.com

ROAM
TechSupport-Roam@acuitybrands.com

Dark to Light
DTLTechSupport@acuitybrands.com