Technical Support Contact Information

Specialty Lighting Brands

Eureka
info@eurekalighting.com
514.385.3515
or contact your designated Inside Sales Representative

A-Light
info@alights.com
760.727.7675
or contact your designated Inside Sales Representative

Luminis
info@luminis.com
514.683.3883
or contact your designated Inside Sales Representative

Cyclone
info@cyclonelighting.com
866-436-5500
or contact your designated Inside Sales Representative:
(USA) | (Canada)

Commercial Lighting
(800) 705-7378

Commercial Indoor (Panels, Troffers, Wraps, Strips)
TechSupport-Lighting@AcuityBrands.com

Commercial Outdoor (Area, Poles, Wallpacks, Floods)
TechSupport-Lighting@AcuityBrands.com

Industrial (High Bay, Low Bay)
TechSupport-Lighting@AcuityBrands.com

Smart Connected (Juno AI)
TechSupport-Lighting@AcuityBrands.com

To schedule time to speak with one of our Smart Home Technical Support representatives regarding Juno AI or JunoConnect products at a time convenient to you, click here: Schedule Smart Home Support Request

IOTA / Power Sentry (Emergency Drivers, ETS, and Mini/Micro Inverters)
TechSupport@iotaengineering.com

IOTA Central Inverters (IIS Models 1000W or greater)
IOTAcentralinverters@AcuityBrands.com

Emergency (Emergency Exits)
TechSupport-Lighting@AcuityBrands.com

Reloc
TechSupport-Lighting@AcuityBrands.com 

Light Commercial & Residential (Juno, Undercabinet, Wafers, Indoor Residential)
TechSupport-Lighting@AcuityBrands.com

Residential Outdoor
TechSupport-Lighting@AcuityBrands.com

Holophane and American Electric Lighting
(800) 313-2557

Infrastructure (Holophane and American Electric outdoor product only)
TechSupport-Lighting@AcuityBrands.com

Indoor / Industrial / Hazardous
TechSupport-Lighting@AcuityBrands.com

Life Safety (Exits, Exit/Unit Combos, Units)
TechSupport-Lighting@AcuityBrands.com

Controls
(800) 535-2465

To schedule time to connect with one of our Technical Support representatives at a time convenient to you click here:  Schedule a Controls Support Request.

nLight Platform

LC&D
LCD-Support@acuitybrands.com

FRESCO
Fresco-Support@acuitybrands.com

Sensor Switch
SSI-Support@acuitybrands.com

SYNERGY
Synergy-Support@acuitybrands.com

ROAM
TechSupport-Roam@acuitybrands.com

Dark to Light
DTLTechSupport@acuitybrands.com

Pathway Connectivity
Pathway-Support@acuitybrands.com

(866) 617-3074

Cloud Solutions

Building Insights
support@atrius.com

Personal Wayfinder
help@atrius.com