Protect your investment
with a Controls Service Plan

Controls Service Plans: Protect the power of your lighting controls

Learn how the right service plan can extend the life of your lighting controls system.

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Helpful Information

Specification Sheet

Terms & Conditions

Sell Sheet

Product Page

Three Tiers of Service

Every customer is unique, so we offer three levels of service for routine and unplanned support. You can rest assured knowing trained specialists are available to troubleshoot and help your systems evolve to meet your needs.

  • SELF SERVICE: Online, on-demand resources help you find what you need. Anytime. Anywhere.
  • VIRTUAL: Remote service and support from an expert technical engineer for maintenance and optimization
  • COMPREHENSIVE: On-site service and support, plus all the benefits of the virtual plan
Controls Service Plans Diagram



How to Use the Push Button Controls for an nLight Device

How to Change a Tracking Channel on an nLight Device

Changing Time Delay Settings on an nLight Occupancy Sensor

How to Disable the PDT Capability on an nLight Occupancy Sensor

nPOD GFX Overview: nLight Graphic Wall Pod

How to Create a Scene in SensorView Software

SensorView: How to Set a Lighting Schedule

SensorView: Network Management Overview

SensorView: How to Create a Global Channel

How to Install SensorView for nLight Compatible Devices


Fresco How to Create and Delete a Scene

Home Screen Overview                                  

xCella™ Wireless

Intro and Pairing Commands                     

Pairing a Single Device                                   

Unpairing a Single Device                                   

Pairing Multiple Devices                                  

Unpairing Multiple Devices